THE HANDBUILT PROCESS 

THE HANDBUILT PROCESS is composed of 9 phases with a focus on deliverables.  Our standard operating procedure includes systematic workflows, checks and balances, detailed scheduling, communication, coordination between client, vendor and designer.  We optimize our process for custom items, FF+E and OS+E procurement and specialty construction to deliver on high expectations on time and within budget.  Specific processes within each of our specialties is further broken down in the respective services sections.  

9 PHASES 

01. KICK OFF

Working closely with clients at the earliest stages of the project, we review available project information to build a detailed Statement of Requirements, clearly identifying the project scope, goals and expectations.

02. BUDGET

Leveraging our knowledge of similar projects, we collaborate with your project team to develop working budgets and cash flow forecasts based on the requirements of the overall project cost plan and program.

03. SOURCING/ SHOP DRAWINGS

Focusing on quality, durability, functionality, aesthetic, price and schedule, we determine whether to procure or custom fabricate items. We either source the optimum products or proceed with detailed shop drawings for custom items.

04. PROTOTYPES/ SUBSTITUTIONS

We provide finish samples and prototypes for procured and custom items for review and make modifications to custom items or to select alternative products and materials as required to meet project requirements.

05. PURCHASING/ FABRICATION

We oversee fabrication for custom items and provide updates on quality checks and schedule. For procured items, we manage every aspect of the FF+E and OS+E purchasing process — supplier negotiations, issue and track POs, etc.

06. ACCOUNTING

With secure, real time, cloud based reporting, customized for your project, you’ll have full visibility of your project status and new assets throughout the procurement process. We will send weekly status updates for FF+E and OS+E items.

07. LOGISTICS

Working collaboratively with our global logistics partners, we schedule and coordinate the most cost effective in-bound transportation, warehousing and delivery of all your FF+E and OS+E with real-time status updates.

08. INSTALLATION

Our dedicated installation team plans, manage and oversee all aspects of the FF+E and OS+E installation implementing a turnkey approach of positioning and inspecting all items ready for installation.

09. COMPLETION

Coordinating the H+S and Handover Manuals, we will collate all procurement documentation, including PO’s, invoices, manufacturer’s warranties and FF+E Data Sheets to record every aspect of your project. We follow up to post completion to ensure items are maintaining per warranties, and we are readily available to fabricate or procure additional items as needed.